Shanghai Neardi Technology Co., Ltd. Company Profile

Shanghai Neardi Technology Co., Ltd. was established in 2014. It is a national high-tech enterprise and an official strategic partner of Rockchip. It focuses on the research and development and production of enterprise-level open-source hardware platforms, providing customers with core modules, industry boards, development boards, touch tablets, and industrial control hosts. The company adheres to the core concept of technological innovation and professional services and uses Neardi Technology’s technical advantages and industry experience to help partners achieve rapid mass production of products. Choosing Neardi’s products in product development can save development cycles, reduce investment in manpower and financial resources, reduce the risk of project failure, and improve product competitiveness. The open-source hardware platform will be your product accelerator.

Neardi After-sale Service Policy
1. Please take a valid purchasing voucher for maintenance requests when you have product failure problems.
2. We kindly provide one year of warranty to the ARM board except for non-warranty components(CPU, RAM, and Flash/ storage chips) and a three-month warranty to display and power adapter from the ex-factory date.
3. Product failure in expired time, we kindly provide paid maintenance service. Charges depend on the assessment by the maintenance department. If goods are seriously damaged, the accessory is discontinued, or other uncontrollable conditions may cause the products can not be fixed, Neardi will not provide maintenance service.
4. Neardi kindly provides one month of warranty for the repaired items, payment should be made to the appointed account. Note: This warranty is only valid for the repaired problem.
5. Please take necessary data backup before the defective item is sent back up for maintenance, all risks caused by no backup should be borne by customers.
6. Neardi will reject items sent back without our permission.
7. To goods within the warranty period, freight should be shared by both sides, otherwise, the customer should bear all maintenance-related freight and customs fees.
Non-warranty Coverage(Paid Maintenance Service):
1. Products out of warranty period;
2. Non-warranty components including CPU, RAM, and Flash chips;
3. Failure caused by improper operations like PCB short circuit, rupture;
4. Bar code or factory ID tampered or other operations cause the products can not be recognized;
5. The bar code or factory ID on the purchasing voucher is not matched with the product itself;
6. Product failure caused by unauthorized maintenance, improper operations, misuse operations, or other unexpected behaviors.
7. Product failure caused by force majeure.
8. Other failures caused during delivery.

2014
Neardi Technology was established, focusing on the OTT and operator markets

2015
Cumulative PCBA shipments reached 100,000 pieces, entering the smart home field and providing home control solutions

2016-2017
Entering overseas markets

2018
Established R&D Center in Hangzhou

2019
Established an in-vehicle terminal team to develop in-vehicle-related products, and designed a variety of NPU solutions.

2024
Develop new products